If the price is listed online on our website, so it means it’s the legit one, we won’t charge anything extra unless you add on any extra services, and it should be shown in your final receipt and voucher.
We are an environmentally friendly travel agency, so we avoid printing papers, you just need to show your voucher or receipt on your smartphone to our guide and it is enough for us. We have WiFi in the car so you can always pull up the receipt once you purchased from us.
If you are interested in a private tour, the rate is different and it depends on the size of the group. For example, a group 1-3 people it would cost 9,500 ISK per hour and the group 4-7 people would cost 12,500 ISK per hour. And it has to be hired minimum for 3 hours.
You should always dress warm and wear good shoes when coming to Iceland, no matter what type of weather it is. Once you booked a tour with us, we will send out the information for this purpose.
You can bring your own cash, but when you come to Iceland you will need to convert it into the local currency. However, business vendors here accept most of the credit card type.
Applied cancellation fees differ between packages (including accommodation and/or car rental) and day tours.
Cancellation of packages
For cancellations received up to 30 calendar days before the scheduled departure, a 20% cancellation fee will be charged.
For cancellations received 15 -29 calendar days before the scheduled departure date a 60% cancellation fee will be charged.
For cancellations received 7 -14 calendar days before the scheduled departure date an 80% cancellation fee will be charged.
For cancellations received within 7 calendar days before the scheduled departure date a 100% cancellation fee will be charged.
Cancellation of day-tours
For cancellations received at least 7 calendar days before the scheduled departure, there is no cancellation fee.
For cancellations received 3 – 6 calendar days before the scheduled departure a 50% cancellation fee will be charged.
For cancellations received within 2 calendar days before the scheduled departure a 100% cancellation fee will be charged.
If you need to make a change to your holiday arrangement you must send us a notification via email at least 4 weeks before departure. For changes, we charge up to 50 EUR per person.
Some suppliers frequently charge fees for changes; if this occurs, the extra fee will be added to your total.
Please notice that changes may not be possible within 3 weeks before departure.
Please pre-book all the day tours so we can avoid fully book as well as easy for us to prepare the trip for you in advance.