Iceland-Highlights is registered at Hverfisgata 100, 101 Reykjavik, Iceland.
Before making a reservation at Iceland Highlights we encourage you to read these Terms and Conditions carefully, as they constitute a contract agreement between Iceland Highlights and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due. By submitting a booking you confirm to us that you comply with these arrangements.
Once you have submitted your booking and personal details through Iceland Highlights, you will receive a confirmation and proforma invoice of your booking via e-mail. Please note that all online bookings require payment of 50% of the total package price at the time of the booking. If the total price is less than 800 EUR or booking occurs less than 30 days before your arrival date full payment is required.
If you prefer to pay for your booking with a bank transfer, please contact us at firstname.lastname@example.org and send us all the information regarding the booking, name of the tour, type of car, accommodation, and arrival date.
Most of the bookings are confirmed instantly; however, packages that include overnight accommodation and car rental may take a bit longer. One of our sales representatives will contact you within two business days (48 hours) to re-confirm the booking.
The travel documents will be delivered to you once the full payment has been received. You will receive your travel documents: e-tickets, vouchers, and itinerary via email.
Please print out these documents, as you will need to show them for all services during your visit to Iceland.
If by any chance our travel consultant is unable to obtain confirmation (if car rental/ or accommodation is not available) an alternative will be offered. If you do not accept the alternative or Iceland Highlights is not able to offer you an alternative, you are entitled to cancel with a full refund of the deposit.
Booking services with Iceland Highlights are available only to persons aged 18 years and older. By submitting a booking, you warrant and confirm to us that you comply with these arrangements.
TERMS OF PAYMENT
Please note that all online bookings require payment of 50% of the total package price at the time of the booking. If the total price is less than 800 EUR or booking occurs less than 30 days before your arrival date full payment is required.
You will be informed by e-mail when you need to pay the balance of your booking which is 30 days before your departure date.
We accept all major credit cards: Visa, MasterCard, and American Express.
If you prefer to pay for your booking with a bank transfer, please contact us here and send us all the information regarding the booking, name of the tour, type of car, accommodation, and arrival date.
There is no service fee for processing Visa or MasterCard payments. However, if you wish to pay for your booking with an American Express card, a service fee of 3% applies and will be added to the final invoice.
All Prices quoted on Iceland Highlights are in Euros ($) and per person unless otherwise specified. All payments and refunds are due in Euros. Iceland Highlights is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.
VALIDITY OF PRICES
All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site include value-added tax. Iceland Highlights reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such costs increases that are outside Iceland Highlights’ control.
Iceland Highlights reserves the right to alter routes, itineraries or departure times without prior notice should this be necessary due to weather or other reasons that are beyond Iceland Highlights‘ control. Please notice that in the case of changes of flights, the passenger is responsible for any additional costs that become payable as a result of such changes.
Prices are guaranteed against any surcharge after an invoice has been issued unless the increase is due to government laws or currency changes and amounts to 5% of the package price or more. The amounts that exceed 5% will be charged and clients will be entitled to cancel their booking with a full refund if the surcharge exceeds 10%.
Any increase due to changes in government laws, i.e. tax changes will be added to the invoice.
If a day tour, package or group tour is canceled due to circumstances beyond our control or minimum numbers are not reached, we will refund the money you have paid. Iceland Highlights shall then have no further liability towards you.
Applied cancellation fees differ between packages (including accommodation and/or car rental) and day tours.
Cancellation of packages
For cancellations received up to 30 calendar days before the scheduled departure, a 20% cancellation fee will be charged.
For cancellations received 15 -29 calendar days before the scheduled departure date a 60% cancellation fee will be charged.
For cancellations received 7 -14 calendar days before the scheduled departure date an 80% cancellation fee will be charged.
For cancellations received within 7 calendar days before the scheduled departure date a 100% cancellation fee will be charged.
Cancellation of day-tours
For cancellations received at least 7 calendar days before the scheduled departure, there is no cancellation fee.
For cancellations received 3 – 6 calendar days before the scheduled departure a 50% cancellation fee will be charged.
For cancellations received within 2 calendar days before the scheduled departure a 100% cancellation fee will be charged.
If you need to make a change to your holiday arrangement you must send us a notification via email at least 4 weeks before departure. For changes, we charge up to 50 EUR per person.
Some suppliers frequently charge fees for changes; if this occurs, the extra fee will be added to your total.
Please notice that changes may not be possible within 3 weeks before departure.